Frequently asked questions about our cleaning services, quality control & standards, pricing & payments, safety & security, cancellation.
No, your presence is not required during the cleaning service. Even if you’re not at home, you can still provide access for the professional. For instance, you can conveniently leave a spare key in a secure location and inform the professional in advance of your
scheduled booking time.
Note:Please ensure keys are stored securely to prevent unauthorized entry into your home. Neatly Nestor Cleaning and its staff cannot be held liable.